Nokia India has the worst customer care center and their response to the customer is the poorest. Such a big company is expected to provide the best customer care but unfortunately when it comes to the customer care the company appears to be a bunch of rogues or worst than any Government Department.
I purchased Nokia 2760 and within 2 months the motherboard got corrupted (As told by the local customer care center i.e. Raipur Chhattisgarh). After more than a month's slumber, after repeated visits to the local customer care center the idle fellows told that the set is required to be replaced as it is irreparable. When nothing seemed to be budging I contacted the customer care at 30303838. The butter tongued cheats told that by a certain date I will receive the set as it was a commitment made by them after discussing the matter among themselves. But as it was doomed to happen when I went to the customer care center the counter person emotionlessly told that he has no information about it and when he was told about the commitment made by the customer care he carelessly told me that "Then you better talk to the customer care center only". On calling again the 30303838 the honey tongued cheater regretted the inconvenience suffered by me and told that now I will be contacted by company and I will be provided the new set immediately. A number of days have passed and I am, like a fool waiting for the rogues to call me. What a frustrating experience it is to wait for them to respond. God knows what to do with such Ras_ _ _s.
I think in few days either I will beat everyone at the local service center or will file a case against the company in the consumer forum.
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