Nokia
Replacement of nokia N78 phone

To

The Senior Manager (Customer Care)

Sir,

Re:- Replacement of Nokia N78 phone

I am shocked to bring to your knowledge that I had recently purchased the above-noted set which is infested with certain technical problems. the zoom feature in camera doesnt function, there are black lines when I start camera function. The phone also hangs very often. Since I had purchased the phone at a very dear price, I expect full value for my money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

In anticipation of your prompt response,

Thanking you,

Yours faithfully,

Pali