Inconsumercomplaints.com » Miscellaneous » Review / complaint: Nokia - Misbehaviour and fraud service | News #446567

Nokia
Misbehaviour and fraud service

I m carryin a phone nokia model n72... i had encounterd a problem in it..regarding the messages and call settingz... the phne ws just need 2 formatted... i wasnt able ta send or recieve any..messages nor was able ta view any call log detailz... i had visited the nokia care center at karol bagh New Delhi... 110005...

i had showed them the phne... the person concered who offered 2 deal with ds problem said dat the some software has 2 b changed in phne... so he charged us 650/-...4 dat... he gave us the cell back within hardly 5 minutes sayin that the required repair has been done in the phne... n he refused give us the... bill and even the... job sheet detailz... sayin dat ds is not recommended 2 b given 2 ne customer by ne of the nokia.care centres... but the very nxt v encountered the same problem in the..phne..n saw that nthin ws formatted in the phne... it was still the same..v went dr again n asked 4 the bill... n even the job sheet bt instead of satisfyin us with polite wordz... the memberz... started abusing us... and began 2 misbehave..with us... the matter went vry harsh that 1 of them... even came forward ta hit us... 4 just ds reason dat they wont provide us with ne proof... a complaint has been launched against that fellow... in d nearby police station dn n dr itself... i would like u 2 inform me... as 2 what kind of an action can b possible with such a behaviour...

i m enclosing some kinda information provided 2 us by them...

a retail invoice memo showing nthin bt the amount charged by us...

model - N72...

problem... phne formatting...

contact nmbr... 9999369885

nokia care center v contacted addrs... 6/79 gurudwara road karol bagh new delhi 110005


Company: Nokia

Country: India

Category: Miscellaneous

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