Nokia E51
Phone not working/Bad service provided

Hi

This is regarding the nokia phone i purchased with warranty.

The phone showed some problems so i went to the nokia priortiy centre.

they took my phone and kept it for 15 days without giving me another piece to use.

i somehow managed. they called me after 15 days and told phone has been repaired.

again after 2 days the cell broke down. same problem faced where no keypads were working.

i again submitted my phone saying what did they repair. they again took my phone and have still not called me.its been 12 days.

i requested them to issue me new phone they have refused. this is really bad service they think we have all the time in the world to 100 times go to the priority centre and submit our phones.

can anyone look inot the matter.after taking warranty this is what we get from nokia.

details:

product code 0558469

model E51

warranty ref no APAINY180268664

battery no BP.5M.46204081606070509

job sheet no 759504867/090620/17

Thanks

Tofiq G