To,
The Service Head,
Nokia Care India Ltd.
Dear Sir,
This is Basanta Kumar Parida, working as Area Sales Manager in Bata India Limited for the North Eastern States of India, Nepal & Royal Bhutan. I have a Nokia N 93i heandset which was purcheged from orissa last Apr. 2007 by Rs. 38950.00 (Thirty Eight Thousands Nine Hundred Fifty Only). In this period my disply was changed around 4 times. Its automiticaly blackdown. 1st time i got free service from kolkata nokia care & there after all 3 changes i paid the bill amount. But now i was again facing the problem the same but in the 4 th service i got 0ne month service warrinty from HCL Nokia Care, guwahati. I was changed my LCD of disply on 23rd Sept. 2008 by the amount of Rs 2000.00 Invoice No. 3908/Dt.23/09/08 My Mobile Sl. No Is 353250010096969 through job sheet no- 6101105309 Over here i got the service warrinty one month. but its serprising when my disply again facing the same problem i diposited at same place where i changed the last time but the concern person/service Eng./Branch Head all the three guys behaving in bad manners & told that it will not changed & as per them (App nay Yah Set kharid kar bohot hi bhul kiya hay) we cant do any thing. so that i diposited my heandset there & i got the job sheet for the judisial procidure. My job Sheet no - 4018 code - 0540948 Dt. 13/10.
i am already luched one consumer case agnaist the Nokia & HCL & also the conserns persons who are badbehaving me.
So its for your acknowledgement is do settle it in urgent basis otherwise we will see in court.
Thanks & Regards,
Basanta Kumar Parida
Area Sales Manager,
Bata India Limited, Bata Wholesale Depot.
Danish Road, Panbazar, Guwahati -781001
Assam (India)
Mob- 09707013336
Tel - 0361-2543834
0 comments