WE HAVE PURCHASED ONE NOKIA MOBILE HANDSET MODEL 5800 XPRESSMUSIC FROM GARG AGENCY, BALANGIR VIDE THEIR BILL NO 6671DATED.15-01-09 BY PAYING 19000.00.THE SET DEVELOPED PROBLEMS AFTER 6 MONTHS.WE HAVE SUBMITTED THE SET AT THE AUTHORIZED NOKIA CARE CENTRE AT BALANGIR PANDA MOBITECH FOR REPAIR AND THEY HAVE RETURNED THE SET AFTER 3/4 DAYS SAYING THAT IT WAS REPAIRED.BUT IT DEVELOPED THE SAME PROBLEM OF AUTO SHUTDOWN.WE HAVE AGAIN SUBMITTED THE SET TO THE SAME NOKIA CARE AS IT IS THE NEAREST NOKIA CARE.BUT AGAIN THEY RETURNED IT. LIKE THIS WE HAVE SUBMITTED THE SET TO THEM FOUR TIMES.ON 12-09-09 WE HAVE SUBMITTED THE DEFECTIVE SET TO THAT NOKIA CARE VIDE THEIR JOB CARD NO.091012/ 3840/12-09-09 FOR COMPETE REPAIR OR IN THE ALTERNATIVE REPLACEMENT.WE HAVE SUBMITTED THE HANDSET WITH ITS BATTERY ALSO.BUT THEY HAVE NOT YET SWAPPED THE PHONE NOR REPAIRED IT.TODAY THE NOKIA EXECUTIVE HAS CALLED ON US AND SAID THAT THE SET IS REPAIRED AND WE SHOULD COLLECT IT FROM THEM, BUT WHEN WE TALKED WITH THAT NOKIA CARE THEY SAID THAT THE SET IS REPAIRED BUT THE BATTER WAS SUBMITTED TO COMPANY FOR REPLACEMENT.WE HAVE REQUESTED THEM FOR REPLACEMENT OF TAHTS ET AS IT FOUND TO BE DEFECTIVE AND IT CANNOT BE REPAIRED IN FOURTIMES.BUT NOW THE NOKIA COMAPNY WANT TO CHEAT US BY REFUSING TO SWAP THE PHONE.IT IS UNDER WARRANTY AND WANT THAT THE COMPANY SHOULD SWAP TEH PHIEN SO TAHT WE WOULDNOT BE HARASSED IN FUTURE.IF A MNC LIKE NOKIA CARE WOULD DO SUCH TRICKS TO CHEAT AND DUPE CUSTOMERS OF ITS PRODUCTS IT IS VERY SHAMEFUL AND STRANGE.WE WANT THAT THE NOKIA COMPANY SHOULD SWAP THE PHONE WITH A NEW GOOD PHONE IMMEDIATELY.IT WOULD RESTORE THE FAITH OF CUSTOMERS ON NOKIA COMPANY.
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