Dear sir/madam,
My self is pankaj Koundal and I am working in State Bank Of India Kangra (H.P.). on 070/7 I have purchased a Nokia N-73 from M/S Sharma Electronics, Kangra (h.p.). the details of the phone are as follows:
Model –Nokia N-73 music addition
353548/02/348405/9
Code-0543843
Fcc Id: QFXRM-133
IC-661Z-RM133
with in a year I have faced so many problems with this handset because of that I have bring my handset 3 times in your Nokia Care centre. Last time I have bring my handset in the month of july. But just with in a 17 days a new problem arise that its joy stick is not properly functioning as I am in a job and don’t get a time to bring my handset at Nokia care centre. on 06/08 I went down Nokia care centre, Dharamshala and they refused to repair it. They said its out of warranty and I have to pay a sum of rupees Nine Hundred if I want to repair it.
I just want to know one thing that if with in a warranty period the cell phone is repairs three times then whats the durability of the handset. Do you think is it justify if a cell phone have a problem after after less then one month when its warranty is over and your nokia care centre refused to repair it.
Thank’s & Regards
Pankaj Koundal
OMR (Rural)
State Bank Of India
Kangra (H.P.)
09418865496
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