Espected sirs/madams,
i have given my nokia n78 phone for servicing in authorised nokia care centre which is krishna communications (anand, gujarat) and i also bought it from nokia priority centre which is mobile junction on dt. 20/8/08 with invoice. i gave my phone for as it had faults for servicing to the above said centre on 01/08/09 and they told me that i was supposed to receive it back within 15 to 16 days. so i made some follow ups to local care centres and also called their toll free no. for tracing my phone and its status. when i asked them that i already requested to receive my phone back as i ll be flying to australia on 22nd of august so before that i should get it back they promised that i ll be getting my phone back. now i have been receiving luke warm response regarding the issue and have not received my phone back. my jobsheet no. is 65404867/090801/36 anh my hanh set imei no. is 352057020108746. i called thrice to local nokia care centre and the toll free service also but they make call them back again n again for details. i gave my proof of purchase and every other thing that i was supposed to but nobody is telling me that why i am not receiving my phone back
please i request you to look to the matter and resolve it.
thanking you.
yours faithfully,
jay c. trivedi
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