I am part of Kodihalli at Bangalore applied for new reliance broadband connection on 22/Sep/09 . One of the executive called "Mr. Rohit" from Whitefield branch (his mobile no:9916639700) had come and collected the below documents from me inorder to get the connection and assured me that i will get connection in next 2 weeks: and took Rs. 500 Cheque towards installation charges in favour of "RCIL ris".ref no :17800011153339 .Now Its been already 15-20 days but not receivied any response from anybody from Reliance regarding my installation
Later i called Customer care and given complaint on the same and assured by them that I will get connection in 2 days. But till now i did not get any response. To my surprise, they have not given any complaint reference no for all my 4 complaints (taken by Mr. Anshuman, Mr. Radhakrishnan, Meerasha from Reliance Customer Care) raised till now and keep on telling that I will get connection in 2 days and unable to answer for the below query by Customer care executive which is not acceptable.
1. How will you confirm that my cheque payment is made to my application id only? Can you please provide my application id?
Please Always keep your customers happy.
FYI.. Rohit's manager name is Mr. Abrahim, Sales manager
Atlast i dropped a mail to [email protected] but still no reply even 10 days. Now am really fed up chasing up on this issue and not interested to go for reliance product and ask them to revert my money back but its been 3 days, no response from their end.
PLEASE DO NOT GO FOR RELIANCE BROADBAND CONNECTION AT ALL.
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