Numero Uno
It got torn in 2 days which was not even washed

Hi,

I had bought 1 Jeans from Parush Gallery, G.K, New Delhi about 5 months back for Rs.1699. It got torn

(defective) in 2 days which was not even washed, i was told by the person from showroom that it will be replaced within 1 week. I got a phone call from the showroom after 15 days that jeans is replaced, when i went there it was not the same design & color. I asked the person there if i can choose another jeans which he refused & said that company has given this replacement & i have to accept that only.

I rang up your office at phone no.951242301625 & spoke to Ms Shruti about 4 months back, she told me that she will ring back after 1 hour after inquiring from Parush Gallery but she never replied back even after 20 calls. Then 1 day Mr. Rakesh singh came on phone & he also said that he will do the same but even after so many requests were made he also didnot solve my problem but kept on saying "give me 1 day & he will solve the problem" but that was again a false promise.

After so many false promises i am fed up, please advice where should i go?

Anil Sachdev