This is to inform you that I have purchased ONIDA Window AC Model WG18N 1.5 Ton with remote from M/s Sachdeva Electronics (P) Ltd, GL-22 Jail Road, Hari Nagar, New Delhi for my personal use at my residence at A-5, Plot No 14, Sec-5 Apoorva Apptts, Dwarka, New Delhi vide Bill No 11014 (Book No 2201) on 14.5.2010. At the time of purchase, I was informed that the AC is covered under warranty for a period of one year which is expiring on 13.5.2011.
I regret to inform you that during last one year, I find the above AC not working properly and on one pretext or the other for which I lodged number of complaints to get its defects rectified. The last complaint lodged was on 2.5.2011 vide No. 11057996380066. Inspite of number of complaints, the engineer who visited to get it repaired, could not give effective result and same problems still persists. The Dealer is being requested to get the AC replaced. I would request that the above dealer may please be directed to do the needful in the matter on priority and I may be informed on my Mob No. 9810045648. Tks and Regards. VK Malik email: [email protected]
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