Dear Sir/Madam,
I have a fully automatic Onida washing machine (top loading), was not working for the past weeks and I made a complaint with Ondia authorised dealer. Even after two weeks no one turned up to check the machine and daily i was calling the customer care. Everday I was told that engineer will be coming that day, but no luck.
Finally, customer care gave me direct number to contact engineer, Sridhar. I talked to him over phone many times, but he has not shown any interest in coming to my place and checking it.
I would really like to get it escalated to Onida management atleast as I feel, its really cheating the cutomer.
My contact number is 9448803438.
Appreciate if i get a faster response from anyone on this issue.
Thanks,
Prakash.
0 comments