I HAVE PURCHASED A WINDOW AIR CONDITION -1.5 ton OF ONIDA COMPANY FROM COOL CARE, BEHIND AMBA CINEMA, GHANTA GHAR, DELHI-7 ON 22.03.2009
IT WAS NOT WORKING PROPERLY FROM THE 1ST DAY AND I HAVE COMPLAINET AROUND 10-15 TIMES TO ONIDA FOR THE SAME PROBLEM. BUT THE PROBLEM NOT SHORT OUT BY THEM.
NOW IN THIS SEASON THE SAME PROBLEM ARRIES AGAIN AND NOW WHEN I HAVE LODGE A COMPLAINT IN THEIR CUSTOMER CARE THEN THEY TOLD YOU HAVE TO PAY CHARGES FOR THAT AS THIS PRODUCT IS NOT IN WARRENTY.
WHEN I GOT A WRONG PRODUCT FROM THE COMPANY AND I HAVE LODGE SO MANY COMPLAINTS AND THE COMPLAINTS NOT SHORT OUT THEN WHY I HAVE TO PAY CHARGES FOR THAT.
PLZ HELP ME FOR THE SAME
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