REF: in voice customer code:10144 dated 31-12
Dear sir,
I have purchased a ONIDA colour tv CO-29-OXFU (300WATT)
on 31 -12 from your authorised dealer 'NANDILATH 'G' MART, WEST GATE, POONKUNNAM THRISSUR.
Your good self, I wish to draw your special attention to my complaint. With GREAT EXPECTATION, I have selected your branded home appliance t.v 29''inch"OXYGEN SERIES.Really i astonished &I am
disappointed that the t.v just only covered 3 year life service only. I came to know that the picture tube of the same have damaged, no any other alternative to rectify the fault, only Replace.
I am an ordinary man living as a old defense pensioner (1994) at the age of 57 years old . i really feared & stunned on hearing the comments from the technician. I confirmed that it is a manufacturing mistake with using mismatching components units which are need for a 29"inch' t.v screen & poor quality of the same. I need a justice & help from you. I want to get repaired. Being a poor person needless to say moreover. Actually the shocking news of huge expense need for repair is really morale down, tension blame to selecting the products.
I once again request you to take a favorable response /prestigious issue. In the sake of company & to a veteran of "BASANT RIVER" 1971 WAR OPERATION (161) FIELD REGIMENT OF ARTILLERY -RETIRED.
YOUR CO-OPERATION IS HIGHLY APPRECIATED.
THANKING YOU.
YOURS FAITHFULLY
RAMACHANDRAN.C
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