My grandmother is in tears because AFNI sent her a letter for an unpaid debt of 107.00 for a verizon cell phone. She has never had a cell phone and they want her to prove she did not own one. Furthermore, they have her address as a different state when she supposedly owned this cell phone. My grandmother has lived in the same house for over 50 years.
The worrisome aspect of the AFNI letter is her correct SS#, date of birth, and address is on the letter. I am very concerned becuase of identity theft. Did AFNI have the same level of detailed information on the letters other have received?
What did others do to get AFNI to correct the false claims against them? Any advice would be wonderful.
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