My mom has also received a collection notice from Afni..it was dated 01/19/07 with the P.O. Box 3427. The amount due was $145.05 and to Verizon Communications. Every time I call the number on the notice, I always get a machine that either says it cannot connect me due to an overload or one that simply keeps asking me to choose between English or Spanish. I am only 17 years old, and my mom does not understand English. I have never had any experience in dealing with this. Can anyone please help me on disputing this claim? I have no clue on what or how to do this.
Thanks!
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