I am really shocked to see pathetic services from Agarwal packers & movers and regretting to have booked Agarwal packers & movers to transport my house hold goods.
I had booked two consignments for transportation of household goods from were delivered Bangalore and Hubli to Hyderabad this month. I did not get the goods on the day requested despite of me calling persistently to the local delivery person Mr. Anand.
The goods the next day (17-6-11), but shocked to see many of the cartons out of shape and few of kitchen cartons totally torn and many of the kitchen items missing.
As there was no power supply we couldn’t take note of things missing. However as we had paid additionally 3% on declared value as Insurance, we made a note of the same and handed it to the delivery boys.
Later we saw that, the two wheeler, fridge, small table, one framed wall-photo, shoe stand, plywood of cot damaged. There were many missing kitchen utensils which I had to buy from local shop as we couldn’t wait for getting it replaced from insurance provider. After calling many times, I could get contact number of the person concerned Mr. Ashwini to survey the damages.
He came on 22nd and said he will send a carpenter to take damaged items.
The person came on 23rd and took damaged wall – photo and spare part of the Dio to get it repaired. He said he would replace the plywood.
He said he cannot help with the fridge which has many dents and scratches.
I want to get monetary compensation for the missing items. I can produce the bills of the kitchen items bought.
I am calling Mr. Ashwini everyday about the status and he keeps saying that the person will come today or tomorrow and now he has lifting my call.
Why should I keep calling them and they are never bothered to inform us. They have never called us even once even though we are facing so much discomfort because of their indifferent attitude.
Who will pay for the mental strain we are undergoing.
Kindly request you to take note of this and get it processed ASAP so that at least I feel I have finished (far from being completed) the relocation.
- Prasanna
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