Hi
This is SureshKannan. I booked Agarwal packers & Movers to transport my household items from Jafferkhanpet, Chennai to Bangalore on 31 July. A person called Ratan Singh from Agarwal packers, Chennai is my point of contact with AP&M.
I purposely planned to shift my household items on Saturday, 31 July/10 and asked to deliver it before Sunday night (01 Aug/10), since I have to report on Monday (02 Aug/10) to my office. Agarwal packers agreed to shift and deliver my things on Sunday morning.
I faced the following issues.
1. They promised for container, but they used open lorry to shift my things. For that too I made so many calls to get the vehicle.
2. Sunday whole day I was tracking about the vehicle status, but no one gave proper response.
3. I called Ratan Singh, who is my point of contact, but he didn’t respond properly and he cancelled my call when I called again.
4. Till Monday I have not received any status updates form Agarwal P&M.
5. Monday (02-Aug) morning vehicle came, but they simply said there were no load men to drop my things. Again I made so many calls to send load men.
6. I put on leave the very first day to my office due to such issues.
7. Since I have asked for one point loading and 2 point delivery, I gave the details of household items to deliver on point 1 and point2 to the driver and load men who came to my home in Chennai. But the load men in Bangalore came only Monday evening and misplaced few things in point 1 and point 2 and refused to replace it again.
8. Again I made so many calls and contacted Ratan singh, but he simply refused to give any solution and again he cut the call.
9. Also few of my plastic items broken and my bed has teared.
10. I replaced my things on my own responsibility & cost by booking some other vehicle. It cost me nearly 1000rs.
Till now I called Agarwal P&M more than 20 times and explained my issues more than 10 persons, but no response.
So due to all such issues and irresponsibility of the person (Ratan Singh from DRS) I intentionally stop the cheque payment.
Please take action on this issue and surrender my cheque and collect the balance amount Rs. 8000 from me. You can reach me at 09886624776.
I know only Tamil and English. Please talk in that language.
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