I am the namakkal area customer. Tamilnadu circle.
I got very very wonderful experience with aircel network.
Let me share with you..
service problem no - 1
I tried to recharge my mobile from card (*222*1*...#). But it gave the result that contain " nbs new service option".
service problem no - 2
Then i tried to call customer care center by dialing 9842012345, I didn't get the line. I tried for more than 10 times.
service problem no - 3
i used the web link to get other option
http://www.aircel.com/Circles/TamilNadu/customercare/instantservice.asp then i got the list of numbers like this
1213Prepaid/ PostpaidLatest Scheme Menu
1214Prepaid/ PostpaidValue Added Services Menu.
1215Prepaid/ PostpaidFor Prepaid: Rate Cutter Menu
but these numbers are out of service...
service problem no - 4
I dialed your customer care number from friend mobile that's the Airtel network... In a seconds i got the line...
service problem no - 5
Your officers piked the line .. name Rajkumar... i explained about my position with some tension... without any serious he asked that voucher amount (not number)
then i asked about network problem... He ended the call suddenly...
wonderful service...
web address not yet updated...
Well descent Customer care officers...
if you need aircel service care just call from some other networks (like Airtel.vodafone...). In a seconds you will get the line...
We peoples are paying the money... smaller bigger its not a matter...
But service should be proper...
I removed my aircel sim card... its one not problem to you but if it continue means...
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