Below are the details of a complaint registered with the Cyber Crime Cell of Pune police for the kind of cheating that Reliance Broadband is up to. For all concerned this may be a scam that is aiding terrorists. Please read on
06.10.2008
Pune
From
HS
To
The Assistant Commissioner of Police
Cyber Cell
Pune
Dear Sir
Sub: Personal details being misused for internet use
I HS, age 50, residing at the above address, have on the 2nd of September applied for a reliance broadband connection based on advertisements that were being circulated. The following events have taken place which give doubts to the fact that something is amiss and could be part of a deeper conspiracy.
• I was visited by Mr. Sujay Ingle, Sales Executive, Reliance Communication Ltd on 5th September with the application form for the installation
• I have completed the form and issued cheque number 040497 dated 05.09.08 drawn on Axis Bank, Hadapsar for Rs.562.00, towards installation charges
• I was issued a receipt for the same bearing number 13000013167346
• The connection was promised to me within 48 hours of the address verification taking place
• The address verification has taken place at 03:00 PM in the afternoon on 05.09.08
I was informed by my friends that the service provided by Reliance Communications Ltd was not reliable and have on the 8th of September contacted Mr Sujal Ingle about cancelling my application. Mr Ingle, has at that time suggested that I stop the cheque that I had issued to them.
I have on the 9th of September issued a stop payment order to my bankers, for which I have an acknowledgement in my possession.
The connection was never installed at my place and I confirm that no person from Reliance Communications Ltd paid me a visit after the 5th of September.
I have on the 4th of October received a bill from Reliance Communications Ltd, which shows that a connection has been installed in my name and is being used by a person not known to me. The internet line has been active since 11th September and as per the bill issued to me the account was in use until 17.09.08.
I have this morning, called Reliance Communications Ltd at 12:10 PM in the afternoon and spoken to My Devendra Pagare asking about the account. As Mr Pagare was unable to provide proper answers I have asked for the supervisor who was not available for 19 minutes. I was then told that the supervisors would call me back as I informed them that I would be reporting the matter to the police.
I have not received any call from Reliance Communications Ltd.
I have again called Reliance Communications Ltd at 06:49 PM and spoken to Mr. Sachin Prasad about the issue. I was again on hold for 12 minutes before I was told that the matter had been sorted out and the account terminated. I was not provided any date of termination of the account.
With the recent spate of cyber crimes that have been taking place and the fact that internet accounts have been hacked by terrorists, it is a matter of concern that such an act can be carried out with impunity and the service providers have no clue as to the person who is doing this.
My concern is that the usage of the connection may have been used for activities that may have been normal or criminal. As a person who does not want to side with criminals I am reporting the matter to your offices for appropriate action.
With Best Regards
HS
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