I have applied for a personal loan on last week of June in Bajaj Finance. I was promised that the loan will be issued in the form of a Demand Draft in 2 days of clearance of Documents submitted. Its been 2 weeks since i have submitted my documents and over a week since they have confirmed that all my documents were clear and that i should be receiving the DD. I have called up many times to Bajaj Finance, Pune call center and was enquiring about the issual of DD. They started by telling me that it was still in pending status and would take 2 days to issue the DD. I called up again in 2 days and the same reply came back (pending stauts - would take 2 days), this happened 4 times on alternate 2 day calls. This irritated me and i demanded to talk to their supervisor. Its then that they told me that it got approved and that my details were forwarded to nearest HYD branch. Then i started calling Hyderabad branch people, i must have made atleast 20 calls. In All of the calls, they tell me that they will call me back but they never do, i made the calls again Now when i call up hyderabad branch people, the story they tell me is that It got routed to some other place and another state. Can u beleive that a Demand Draft to ANOTHER STATE. I dont see a logical reason with the answers they give me. I have made some important financial commitments in view of the Personal Loan and the time they promised me they would issue. I would certainly question their Credibility. If this is how they service their customers. I seriously doubt their future in the Financial sector.
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