06.10.2008
Sir,
My wife Mrs. T.Vasantha have availed personal loan. Ref no. 12235565. EMi is Rs.2021/-. I have issued LVB cheque in the begining. While getting second loan (on 26.05.2007 for Rs.49000/-)after having discussion with your staffs at Trichy branch, I planned to close the LVB a/c and open account in Allahabad bank for which they agreed there will be no swiping charges.
I handed over the Allahabad cheques in the month of August. At that time they conveyed me that due to technical reasons the Allahabad bank cheques will be presented only after 3 months and the intimation will be provided to me in advance.
Till such time they asked us to pay in cash for which no penalty will be charged.
The same was paid by me as per Receipt no; given below.
Receipt No. Date Amount
13523 18.09.07 2021.00
13535 06.10.07 2021.00
17262 07.11.07 2021.00
15128 07.12.07 2021.00
Also my cheque was presented on 07.12.07 fro Rs.7021/-
ie., two payments received by you in the same month.
After my analysis with bank pass book in the month of Jan I spoke to your Trichy staffs and they confirmed that the extra payment received in the month of Dec will be adjusted against Feb and hence the cheque will not be presented by us in Feb.
From this above paragraph it is clear that I have paid all dues in time. But I was astonished when I received a call from Delhi that cheque bouncing charges of Rs. 900/- is debited in my
account. When I went today to check the detail at Trichy office, The manager incharge Mr. Vijay told me that we cannot cancel the charges debited.
All communication gap is from your side for which the penalty is shouldered on me (customer). How can I accept for no fault of mine.
As there is no permanent staff it is impossible to have proper communication.
Kindly arrange to look into this matter and advise me.
My contact No: 9994957863
Thanking you
yours faithfully,
G.Suresh
(H/o of T.Vasantha)
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