Respected Sir,
I am Digvijay Nath Mishra. I applied for a loan in ICICI Bank, SHAHIBAD Branch at 15.5% rate of interest and 60 month of tenor period. And, I received documents from ICICI Bank showing rate of interest 20.25% & 48 Month of tenor period. Same I discussed to Mr. Ankur Singh, Loan Department, ICICI Bank, SHAHIBAD. Mr. Ankur Singh agreed to close my Loan account. Same day I filled a form to close my loan account, according to instruction given by Him. Mr. Ankur Singh promised me "your loan account will be closed within a week".
I shocked by a SMS from "ICICI HFC" received on Dated 4th Nov 10:54 AM that "EMI for Rs 15282.00 towards your Loan A-c LPDEL00013970008 will be presented for clearing on the 05th of every month. Pls ensure you a-c is funded adequately”. I presented the same to Mr. Ankur Singh, ICICI Bank. He said you Deducted amount will be revert back, closing process is on progress,
Sir, Now ICICI bank has deducted three EMI of Indian Rupees 15282.00 in NOV, DEC and JAN from my saving account.
ICICI Bank Executive & Customer Care is not taking my problem seriously. My humble requests to you please look in this matter and solve my problem.
Kind Regards
Digvijay Nath Mishra
Date on Birth: 1st Nov 1978.
ICICI Bank Loan Account No: LPDEL00013970008
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