I used to have a mobile phone with vodaphone. Unfortunately no longer know the tel number my address is 7 The Walk Manchester M28 2WX. I had a £25 tariff phone so that if calls went above £25 I had touse a top up card. My name is Janice Illingworth. I have been with Virgin Mob for nearly two years as worked for Virgin and got a preferantial tariff. The phone was for my son who is a Decorator so I opted to pay for Insurance for Loss or Damage. I have tried to stop the money coming out of my Bank Account for the last 18 months to no avail. I noticed that a quarterly charge was taken again this month. I have contacted my bank who say they cannot stop this money going out as it is not in fact set up as a Direct Debit. You are going in and manually taking the payment much the same way as I use my card to pay for goods in a shop. This HAS TO STOP. I want my money refunded to me. I even approached Manager of Carphone Warehouse Urmston, as phone deal set up there to assist me in this matter last April 08 to contact you and have my money reimbursed. It seems to no avail as you are still taking this fraudulant charge from my account, despite numerous phone calls.
Please reimburse me with this money and stop taking any more monies out of my account
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