I purchased an "AllenSolly" shirt form Planet Fashion at Forum Mall in Bangalore during a sale.
(Bill No A9/8479)
There were some white marks on the shirt, but i was told by the salesman that they would go after a wash. If they didnt go then he would replace it.
Those marks didnt go after a wash and I went to that shop but it was closed for renovation in the month of September for 1 month.
Then i again went to that shop, and met one of the caretaker Mr Karthik.
He outright refused to take back that shirt saying that "since it was taken in a sale period, it has to be exchanged during that period only"
We had an argument, but he just didnt agree.
Now there is nowhere mentioned that a shirt purchased during a Sale period has to be exchanged during that period only. This rule is simply wrong.
Even during the purchase i wasnt informed that i have to bring back the shirt within certain period of time.
This kind of behaviour is totally unacceptable.
I tried calling up phone No: 080-66915000 as mentioned in price-tag but I couldnt connect to it.
Even their mail-id: [email protected] is no longer working!
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