Air conditioner
Service not provided

Sir,

My air condioner sopped cooling about 2 weeks ago. My son Avaneesh Pandey made a complaint vide Co. No Kol 1506090820. After many phone calls the mechanic from the service center came on last thursday i.e. 6 days ago. He took 250 Rs from my son for wchich he gave the receipt and promised to report within 24 hours. He sais there is problem of gas leakage. Since then dauly we are phoning to your service centre as well as to the local no provided to us/ We are getting all absurd replies i.e within 24 hours your complint will be solved, our mechanic is ill what can we do, You have to wait.

I want to know what to do next. Should we go to comsumer court or any other option left.

Please inform or take some corrective action. We purchased the air conditioner so we are taken for ride? what's our fault? how to get rid of this prolblem