This is to inform you that I had faced gross negligence and threat to my life by AIR INDIA on my flight from Delhi to New York. I took a flight AI 101 from Delhi on the 27th January. I am a frequent flier but have never heard or faced such incompetence on part of any airline in the world. I have put forward a complaint to Air India but they are just not taking any action. I have put below the emails sent by the airline to me for your reference and also what exactly I had gone through.
I had requested for a sea food meal which I did receive. The prawns seemed a bit smelly but I didn't bother. After one hour of having this meal I started to have severe pain in my stomach. I started to have loose stomach and had to go to the toilet twice. I called on your crew to ask for some medicine as the pain had become severe and also I started shivering. They were very helpful and called in a doctor from one of the passengers. The doctor suggested food poisoning and told me to be on ORS.The next few hours were a pain as I went four times to the toilet. The pain was excruciating. I requested the crew to arrange for a doctor on the JFK airport, I was told that they would pass on a message for a doctor but to my dismay when I landed the ground staff there told me to get the immigration done after which they would call the police to get an ambulance to take me to a nearby hospital. His attitude was of sheer inconsideration. I decided to take some pain killers I had in my checked in Baggage and took the flight to Miami and get myself check at a doctor there.
The doctor in Miami told me that I was suffering from Food Poisoning, told me to rest and prescribed me antibiotics medicine. I was on a Business trip and had to go through suffering, pain and agony because poisoned food served by your airline. The airline should take responsibility
for the Food being served to its customers.
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