Dear Sir/Mam,
m Vikram staying in M.G.R Nagar Chennai, TN. I paid 1500 Rs to airtel sales people two weeks back. I paid it to Mr. Satish (91-9552091315). Mr. Satish informed me that i will be getting connection in next three days. I waited for three days and gave a call to him for asking for the status. He requested me to call Mr. Dinesh (91-9941963696), his team lead and get the updates. I was speaking to him for whole one week. When ever i call him he gives all sort of reason and finally informed me that i will be getting connection on Saturday (15th Aug). I asked him whether office would be open on Aug 14th, he said yes and i was waiting for the installation people to call me. But no one came. when i called him yesterday he asked me to be in touch with his manager Mr. Kamal (91 9500000224). Now even his manager has no clue when i will be getting the connection. Today 18th August i spoke to one of my know person working in Airtel main office here in chennai. He found that my application has not been logged in till now and informed me that in my area we dont have airtel network itself. He even called the people who got money and put me in conference call and asked them how they got money from me when they dont have any Airtel network in that area. They couldnt answer him. Im totally shocked about Airtel service itself. I never expected this from Airtel. I came to know that people who got money from me are airtel franchise people. They work as Zone 2 level. Super Dsa, Avadi, Chennai (044-42848181). I called this number asking for my money back. No one is responding back to me. I spoke to one lady called Kalai who work as co ordinator. KINDLY HELP ME TO GET MY MONEY BACK. We all work hard to earn these money, but these kind of company making us fool. I couldnt belive that Airtel is doing like this. I really fed up with Airtel service. Is this a way you treat a customer??? is this a way you people work???
I need my money to be refunded back to me soon. Kindly let me help me to get my money back..Should i file any complaint???
I would request all of you to be precautious with Airtel. Kindly check whether your paying money to airtel franchiese people or Main office people... Becoz franchiese people wont respond back to you at any level once they get money..They will say that they have passed on the case to main office..Kindly check the call centre people whether you have airtel network in your area. Im residing in chennai, that in centre part of chennai, but i dont have network in my area.
My Receipt number is 914171
Regards
Vikram
[email protected]
chennai, TN
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