I have a Airtel number 011-46065357.This is to inform that i was billed for Rs. 1550 which was paid on 16 September'09 through online transfer. Errouneously it was transfered to 011-46035657 (it was typo error). I have informed Airtel the same date and till date we have made more than 20 calls to reverse the entry..We are also ready to provide bank statement as proof which would reflect the amount debited from my Wife's account (Rashi Sinha). but its in vain. Airtel helpline number always provide a new complaint number but no resolution. Each time we call they inform that the problem would be resolved and amount would be credited within two days but its been more than one and half month and amount has not been credited back. Now their collection agency is harrasing that they will disconnect our line if payment is not made for the month of October'09. My question is wht kind of service Airtel go gango about when they cannot even resolve simple issue. Would request strict action against them..one reference number provided by them is 24424280..there are many more reference number which can be provided on request.
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