Sir/madam, i am a SUMIT SRIVASTAVA (919993036059), resident of BHOPAL and i have a complaint regarding activation of my new AIRTEL BROADBAND conection. on 30.09.08 i went to airtel office (M.P.NAGAR, BHOPAL) for a new airtel broadband connection.i was told i will b given the connection in 2-3 days of time.on 01.10.08 airtel executive mr.manish (919993029557) came to me in the morning with the form and i paid him rs.400 for the connection.he also said that within 2-3 days my net connection will be activated but this is 09.10.08 when i write this complaint to you and still i have not got my connection done.for the last 6 days contineously i have been callin to your executive mr.manish whom i paid rs. 400 regarding my connection but either he does not pick up my call or he assures me that it will be done today only but it never really gets done.now he gave me another no to ask when my connection will be done.it is mr.p.n.lohiya (919893553709) who on calling him provied another no 2 me and asked me to check on that no. regarding my connection. certainly i don't think it is a customer's responsibility to arrange all those numbers for himself rather it is the responsibility of the concerned authorities.it has really been not so good situation for me as i have been suffering with great inconvenienece becuase of this not so supportive role of your persons.
a few months back i had another problem regarding my billing of my airtel mobile, at that time too i had to pay a number of visits to the AIRTEL OFFICE and only after 3-4 months hard labour i got my things done. that time i did not do anything but this time around i may have to take some more strict actions against AIRTEL.
kindly provide me with the solution of my internet activation woes and i want my internet activated in least possible time otherwise because of the great inconvenienece caused to me by the AIRTEL AUTHORITIES i may even consider of going into CONSUMER FORUM.
kindly try to provide a solution 2 me. thank u.
REGARDS
SUMIT SRIVASATAVA
919993036059
e-7/2, arera colony, s.b.i.colony, BHOPAL
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