Actually I had a query with prepaid service in Airtel, before going to Airtel Showroom in Splendid towers (Opp to Begumpet police station) I spoke to Customer care then they directed me to come down to there.
So I went there the same day,
And the same day I realised that how bad the customer service is in Airtel.
everyone there were trying to finish out the counts but not the customer problems.
When my turn came, the query was handled by Shailaja, she was also the same, not trying to look into my problem, but rather then trying to Complete the token service.
She was trying to tell that " You can go now ", doesn't even how to behave with customers and how to serve them.
If this is the case with Customer Care service, Who will avail their service.
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