I have a Air Tel prepaid connection on my mothers name since a long time about 3 years which was purchased in punjab.
My mother has been telling me when she recharges the phone with a particular amount sometimes the recharge fails
and somtimes she gets the talk time which is very very less (for Rs.100 recharge the talk time is of Rs.10). this has happened
many many times.
Today I got it recharged at Rohtak Haryana from- Malik Communications, Power House Market, Rohtak Haryana for Rs.50 and the talk time we got is of Rs5.50 only. I got it recharged by the so called
'flexi' method (which the dealer was eager to use). I asked her for a coupon, she said it might not get recharged
the other method(? flexi) is better.
Transcaction Id is done on 14/02/09 at 05:17pm.
The balance in the phone is Rs.03.22only.
I want to know when I am paying Rs50 I am not getting any talk time I sould get at least a talk time of say Rs.45.
Why is Air Tel looting the poor customers.
Please have it sorted at the earliest and I should be given the service for which I have paid.
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