Now the RM keshav gowda doesn't pick up the call and when i send him the msg . he says whatever you want to do you can do.
Quote:
&-- Original Message &--
From: docs
To: Nodalofficer. [email protected]
Cc: appellateauthority. [email protected]
Sent: Monday, March 02 5:41 PM
Subject: Re: Your Airtel Numbers 98675 96910 and 98675 96920
Dear Sir,
Still our problem is not solved and we are receiving the bill @ 899 per month for blackberry service for which we have been on yearly basis @INR 7000 and we have been billed for the non calls and we would be left with no option to rather to go for consumer court and also your RM Keshav gowda doesn't have the sense to talk to us.
Urgently need your attention or we would be left with no option.
Tks & Best Regds.
Sanjay Pawar
Systematic Logistics Pvt. Ltd.,
303, Joshi Chamber, Ahmedabad Street,
Masjid (East), Mumbai- 400009.
Tel: 91 22 40581600
Fax: 91 22 40581699.
Mob: 9867520498
Email: [email protected]
&-- Original Message &--
From: Nodalofficer. [email protected]
To: docs
Sent: Tuesday, February 10 12:18 PM
Subject: Your Airtel Numbers 98675 96910 and 98675 96920
Dear Mr. Pawar,
We acknowledge the receipt of your email dated 9th February.
We have received your complaint however as per the records available with us, this is the first time you are raising this issue to us. We wish to inform you that Nodal & Appellate Desk is available for any unresolved complaint that you might have. Since you have not previously interacted with Customer Care, I request you to kindly call 121 or SMS your complaint details to 121 or email at [email protected]. We assure that your complaint will be attended to & resolved. In case, you are not satisfied by the resolution, kindly feel free to call the Nodal / Appellate desk or write to us.
We appreciate your valuable subscription with Airtel and will be glad to have a chance to be of any assistance to you. Should you require any assistance, kindly email us at [email protected].
With regards,
Best Wishes
Nodal Officer
Bharti Airtel Ltd.
Dial *121# (Toll Free) to get instant account information on your mobile screen.
"docs"
09-02 01:33 PM Please respond to
"docs"
To
cc
Subject Systematic Logistics Pvt Ltd
P Please do not print this e-mail unless it is absolutely necessary P
Dear Sir,
This is regarding the airtel numbers of 98675 96910 and 98675 96920.
First of all there is a pure negligence from your side to inform us about the billing of blackberry services for 899 per month which we have been paying it for a long time. Oher thing the relationship manager Mr Keshav Gowda appointed by you is useless and he does not have the sense to talk to our director Rajesh Lakshmanan.
This is to inform you that when we took the blackberry mobile we had paid the INR 7000 per year for the services. But now we have seen the bills paid by our accountant for 899 per month for more than 1 year without knowingly.
Also we had faced lot of network/ blackberry services problem when your airtel office was burned and we had continued your services. Also one of the problem for the past 5 months we were facing when we were dialing the malaysian numbers the opposite side voice was not been able to hear and we have been charged by you @6.40 per call. But when we had used the other services of friends mobile from vodafone and reliance the voice was able to hear. So its the problem from your side.
Require the kind attention and we request you to first change the relationship manager like keshav gowda who will spoil your companies name and anyway we will be taking action against your RM. Other thing also request you to kindly reverse the charges charged by you to continue the long term relationship we have been having with your esteemed company.
Tks & Best Regds.
Sanjay Pawar
Systematic Logistics Pvt. Ltd.,
303, Joshi Chamber, Ahmedabad Street,
Masjid (East), Mumbai- 400009.
Tel: 91 22 40581600
Fax: 91 22 40581699.
Mob: 9867520498
Email: [email protected]
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