Dear Sir,
It is very bad experience with airtel postpaid.
I paid deposit to your handicap representative Rs. 600/- for post paid connection. Deposit were reach to your Andheri Gallery but the sim could not worked. It was time when deposit was required for post paid connection. I went to Dombivli Gallery but it was said subscription form was not proof for payment.
Now you come up with postpaid connection without deposit. I have subscribed since I was feeling It is that deposit worked.
But now it is height of cheating. I am given Rs. 1, 200/- as credit limit. I am being getting daily sms for my telephone usage excluding monthly charges/roaming usage/discounts. I received a sms at 1400 HRS on 08/5 that to Rs. 900 within 24 hours for countinue service.
I paid Rs. 400/- at visabill, email pasted below for your ready reference
fromVisa Bill Pay
[email protected],
[email protected]
date8 May 14:13
subjectPayment success confirmation - Airtel:9892763824
hide details 14:13 (22 hours ago) Reply
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Dear Customer,
As requested by you, please note that the following payment has been processed by Visa Bill Pay:
Company Name: Bharti Airtel Ltd
Mobile Number: 9892763824
Account No.: 109-102042857
Payment Amount (Rs Ps): 400.00
Charges (Rs Ps): 0.00
Discount (Rs Ps): 20.00
Total Amount debited to your card (Rs Ps): 380.00
Payment Date: 8th May
Transaction Identification Number: 080051095213
Your debit will appear in your card statement as VISABILLPAY-AIRTELCELL. Please quote your Transaction Identification Number for any queries relating to this request. Please contact us at [email protected] for any assistance that you may require.
We thank you for subscribing to Visa Bill Pay and assure you of our best services.
Sincerely,
Visa Bill Pay
Advantage with Visa Debit cards only
Since morning 0930 HRS I found that my outgoing calls are barred. I have to make some important call I paid Rs. 500/- at through easy recharge.
But in vain, I called up customer care 9892012345. Automatic voice message says there is payment of Rs. 500/-. Customer care executives are insisting to pay total 900 to unbarred service after due argument they tried to connect to their seniors but call was disconnected twice.
You are in service sector and cheating customer or the management is worst. You made people mobile sick and cheating customer like a illiterate.
1. credit limit Rs. 1, 200/-
2. warning to deposit 900/- at 1400 HRS on 08/05 withing 24 Hours
3. Rs. 400/- paid on 08/05 through visabill pay transaction ID no. 080051095213
4. Rs. 500/- paid on 09/05 through easy recharge
5. Rs. 400/- paid on 09/05 through airtel mCheck.
In short I need to discontinue this postpaid system by next bill.
Regards,
--
Pramod B Satavse
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