Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - Unnecessary deduction of money | News #60099

Airtel
Unnecessary deduction of money

I am Anant Gadgil (NAGPUR) i am having tremendous problems in my number 9890946385

I HAVE NOT SUBSCRIBED TO ANY VALUE ADDED SERVICE FROM AIRTEL

the problem has started on 16 june 09. i am receiving sms (thought of the day, love tip) and GPRS is being continuously activated and deactivated.

EACH GPRS ACTIVATION COSTS RS 25 AND THOUGHT FOR THE DAY COSTS RS 3.

on 16 june i got 1 sms

on 17 june i received 10 sms

on 18 june i got 34 sms

on 19 june i got 6 sms

on 20 (today) till writin this mail i got 22 sms

all are from massage center 9892051914 and the messages are coming within fraction of seconds

i am giving here few sms that i got today (20 june 09) :

1 charging notification (25 Rs/ day) at 8:50:47 am

2 to receive mo settings... at 8:50:49 am

3 unlimited gprs activated at 8:50:50 am

4 unlimited gprs deactivated at 8:50:58 am

5 you are now on zero rental at 8:51:02 am

6 unlimited gprs activated at 8:51:36 am

7 to receive mo settings... at 8:51:37 am

8 charging notification (25 Rs/ day) at 8:51:48 am

i have called on 121 at least 5 times, i went to service centre

(S.S. COMMUNICATIONS) at least 5 times from there i called on 999 (2 times)

I HAVE CALLED ON YOUR MOBILE WHICH I GOT ON AIRTEL SITE (9987234865) AT LEAST 50 TIMES IN THESE DAYS

today even the TIMES OF INDIA HAS THE NEWS ABOUT THE PROBLEM BEING FACED BY AIRTEL CUSTOMERS

I AM BEING FORCED TO GO TO THE CONSUMER COURT AND CLAIM THE DAMAGES

i am loosing my money and nobody is there to help the customer.

I AM ALSO APPROACHING TRAI FOR THE SAME.

i hope you will solve my problem


Company: Airtel

Country: India

Category: Miscellaneous

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