You buy the SIM card, you add money and then they cancel your phone service because the dealer did not follow up. We lost the money we paid for SIM card (Rs 149) and Rs 1500 we had added on the phone. Our two weeks in India we were given a round around by the store keeper, the Airtel employees and the regional manager. In the end we returned to states without any resolution. I DO NOT RECOMMEND AIRTEL TO ANYONE!!!
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