Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - Changing plan without infoming | News #61734

Airtel
Changing plan without infoming

I'm tejas ramakant shinde from mumbai.i'm using airtel no 919987266325. i had taken this number a 1 1/2 year ago.it was a friendz sim card.i was happy with the service but now in the last two months i have been charged to add my 5 friends no. amount of 5Rs each which earlier i can edit it free."THE AIRTEL NOW IN LAST TWO MONTH HAS INTRODUCED THE SCHEME OF SPECIAL FIVE.I HAVE NO PROBLEM WITH IT BUT THIS SCHEME IS VERY SIMILAR TO THAT OF FRIENDZ SCHEME.SO THEY PURPOSELY WITHOUT INFORMING THE USER THEY CHANGED MY PLAN TO THIS NEW SCHEME." i called the costumer care and i talked with higher authority with this fraud done by them.if the want they can change the plan of mine according to their will? hw is this? now they are charging me 5 Rs. after their will they will charge 10Rs.when i took the card did i know that they can charge me for editing the numbers in future which is to be free! i had not e'charaged wrong or i didn't call those costumer care and asked them to change my plan.for example i bought the lifetime card and i didn't recharged for 3/4 months they can delete the number according to their own will? which can be dissconnected after the 6s months. i should ged the solution for this.


Company: Airtel

Country: India

Category: Miscellaneous

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