SIR/ MADAM
I, SUNDIP RANJAN, AM A SUBSCRIBER OF YOUR DIGITAL TV, MY CUST ID. IS 3001284476. I GOT THE CONNECTION ON 04.08.2009. BUT TILL TODAY I AM UNABLE TO GET MY "ACCOUNT INFORAMTION" AND "QUICK VIEW" OPTION ARE NOT WORKING TILL TODAY.
REGARDING THIS I HAVE ALREADY CONTACTED YOUR CUSTOMER CARE THREE TO FOUR TIMES. BUT ALL IN VEIN . YOUR CUSTOMER CARE EXECUTIVES ARE NOT AT PAR TO SOLVE MY PROBLEM AS WELL AS THEY ARE THEY ARE UNABLE TO SATISFY A CUSTOMER, AS MY PERSONAL EXPERIENCE SAYS.
LASTLY TWO DAYS BEFORE IE 30.09.2009 I TALKED AGAIN YOUR TWO EXECUTIVES MR KAMLESH AND MS. ROSHNI BIJAN THEY TOLD ME THAT THESE FACILITIES WILL BE ACTIVATED WITH IN 48 HOURS. BUT WHEN I ASKED FOR THE COMPLAIN NUMBER FOR MY FUTURE REFERENCE THEY DID NOT DO THE SAME AND REPLIED ME THAT "WE DONT HAVE SUCH FACILITY".
I AM FED UP WITH YOUR SUCH REPLY. SO I AM MAILING YOU.
AGAIN I AM REQUESTING YOU TO KINDLY SOLVE MY PROBLEM OTHERWISE I WILL BE FORCED TO COMPALIN ABOUT YOUR PRODUCT TO THE DESIGNATED AUTHORITY.
HOPING FOR YOUR KIND COOPERATON.
SUNDIP RANJAN
ANDHRA BANK
ASHOK NAGAR
BHUBANESWAR
MOB 9337436040
0674-2537936
EMAIL ID [email protected]
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