I am not here to complaint airtel and want some resolution. I am just want to share my experice with Airtel DTH. I am staying in Pune city. I bought Airtel DTH last month, by assuming that, they might have good service like airtel Mobile. But I would like to tell you, that they have worst service in DTH, In all kind of services, either while I purchased it, Installation time, request for Change package. some times, channel doesn't appear for some time. Worst part, if we try to call customer Care, then big problem, I have to try at least 25-30 times for one call, then only I could able to connect them... they have only excuses but not good service. So please don't go for Airtel DTH, at least till the time, they don't improve their service. Undoubtly Best is Tata sky in their quick service.
As Airtel saying that they are providing MPEG4 quality.. this is totally wrong. they even don't provide MPEG2 standrad... On their site, they mentioned some extra radio channel in particular package.. but it is not coming with connection, when i discussed with customer care, they don't have any answer. and simple saying, we are not providing these channels.
so think once, when you go to buy any DTH connection.
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