Hi,
i Hope atleast this message will reach Airtel Top Management.
i booked a Aitrtel HD connection for Rs2955 through credit card on IVR on Sep 29. i got a message from airtel on the next day stating my customer ID as 3005434009 and the next line of the message stats that your account balance is Rs1300. i was shocked and called up the customer care, you will not believe i had called the Customer care for more than 20 times in one hour, nobody answered my query instead the put my call on hold and cut the call.
After taht they called me up and said our executives will call you shortly on Oct 2 and today is Oct 12 till now nobody called me.
i had also sent a mail to [email protected] on 6th Oct and they said they will revert back with 5 days... as usual no one called up. when i call the customer care a recorded voice is coming up asking to send a msg to 54325. when i tried reaching Nodal Care at 044-42102783 the number is always busy.
I don know what to do now. Some one Please advice me how to proceed. the best part is i still don know what was the problem with my Account.
i trusted Airtel for 4 long years as i used their Mobile Service and now all my trust were broken.
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