Airtel Landline/ Broadband
Compromising client's security

Dear Sir/ Madam,

I had a landline and broadban connection with Airtel in Bangalore. I recently moved to Mumbai and requested Airtel to cancel my connection in Bangalore. However to my absolute horror I found that Airtel has still not cancelled my connection (this is almost 1.5 months after I asked for removal of connection).

In the meantime the phone and internet connection may have been used by other people, which I am not aware of. In recent times I have read a lot of stories about how anti-national elements have used other people's phone and internet connection to perpetrate terror in the country. The police has been warning citizens that they should make their internet/ phone connections secure. However, because of Airtel's callous behaviour, my number and internet connection has been compromised. I do not know who lives in the house I used to reside in, who all have used the phone number and internet connection and for what purpose.

Besides, I have also been billed for the last 1.5 months during which I have not used my number.

In this day and age, I think this is a grave error on part of airtel.

Thanks and regards

Pritesh