Airtel Landline
Airtel landline billing problem

Hi,

I am an airtel customer for last 5 years. I have paid every bill before due date. Last month I purchased wifi router by paying the complete amount of Rs 1795 to airtel. However still in the current month bill I have been charged the security deposit of Rs 1000 and the rental for router. I have lodged the complaint on 3rd of July, however till now the waiver has not been passed. Everyday I keep calling the customer care just to hear that the problem would be resolved. However till now I haven't heard from them.

Is there any way I can get the problem resolved?

Regards,

Shashi