COPY OF COMPAINT FILED WITH AIRTELL, AND ACKNOWLEDGEMENT
Date & Time - 17/11/09 & 09:18 AM
Dear Airtel Customer,
Thank you for writing to us. Your request has been registered with us and your unique reference no. is 171120096166. Request you to quote your unique reference number for future interactions. We shall get back to you within 24 hours.
Warm Regards
Airtel Customer Service
Date: 01/01 09:22:07 AM
From: [email protected]
To: [email protected]
Dear sir madam
I have a corporate connection no 9910304063. and i have made advance
payment of rent for 1 year.
Around 4 months back i lost my mobile and subsequently i requested for new
sim card at air tell (Sheeba electronics) office at jail road new delhi.
But till date i have not got the sim activated after repeated request at
Jail road center and when i call at your customer care they don t give
complaint no as my connection is not working. They always suggest that i
should visit center and request them and time is passing by but nobody
cares to take any action.
Even after 4 months my connection is not working and i am losing on my
advance rent.
As per my opinion i have prepaid advance rent for 1 year that s why air
tell people are ignorant and not taking any action on my request.
Has my no. been allotted to sum other customer or what s the problem.
You are requested to get my sim activated at earliest and accordingly give
extension of duration in relation to my advance rent
Regards
Vijay Hazari
Legal Secretarial Dept.
Mobile : 9811281816
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