NON REFUND OF DEPOSITS, ON CHANGE PLAN
sir,
i want to say that, i am a customer of AIRTEL mobile service my mobile no 9967190754 from july i got call from airtel saying thast I am calling from airtel gallery for an change in plan, the plan was security deposits Rs 500/, advance rental for a month Rs 399/, and recharge of Rs 100/, will be back in my prepaid account within 45 days once the number gets converted to prepaid, but after collecting amount of Rs. 600 from my, neither my plan got changed nither I got the deposit back.
i had contacted customer care of postpaid and prepaid several times for my deposits they simply say that, it is not been approved by their HO, TILL DATE MY MONEY HAS NOT BEEN REFUNDED TO MY POSTPAID ACCOUNT.
Therefore, i request u to kindly refund my money to my Postpaid a/c, and take necessary action.
Yogesh Dhamankar
B-8, Mayur Sadan,
Kalyan
09967190754
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