AIRTEL/ Mobile
Ill not generated for last month yet. almost 13 days over.?

Hi,

I am having one aritel mobile no - 9980700550. The monthly bill generated on 1st date of every month. But this month it is not generated yet. I called up the help desk and send mail several time, but they are saying some technical problem. When I said you have already delayed 12 days in bill generation, I should get more time to pay the bill, but they didn't agree. How this is justified? If they are not meeting their service level agreement, why should customer suffer?

Regards,

Bimal