9790900701 is my mobile number. i have lodged a request to the airtel coustomer care to disconnect my line for my personal reason. 11th april onward i have been calling to do so; server updation cant be done was their constant reply. till 17th april their server was in updation and as per the request i cleared out my unbilled and outstanding worth of 4500/ on 20th. the same day a lady namely Uma called up and suggested me change of number (She suggested 9003060633) and gave me the confirmation it will be activated in 48 hours.
it never happend and again i called up the customer care and they said they will escalate my request and gave me the reference number 27265548. i even said if my request is not yet attended i will never even pay a single pie as my bill for the bill to come.
then a rep called up and said your new number is active, i asked him back when you dialled my old number 9790900701 and now speaking to me, how could be my other number will be active? it rang bell only then he told me back, sir you asked to change the same number sir by scraching his head i guess. he dropped the phone uttering many sorrys.
yesterday (4th may) agian i called up to the customer care Ms Bhuvaneswari picked up and she is asking me to go the show room with out even acknowledge the mistakes from their side. she says your new number is not active and you have to go the show room.
stil my request is not attended.
i am filing a case against this careless Airtel customer care in Consumer forum for causing mental disturbance and inconveience caused under all the article number possible.
let them go to any court and let me see them there...
i am ready for the show...
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