I had taken my AIRTEL Post-pais connection on 18-Oct number 9860401327, it worked till 24-Oct, after which the Outgoing facility was barred on the grounds that my documents were not submitted, whereas i had submitted all the desired documents asked by the retailer Vyabhav Telecom & Communication at Kalewadi Phata in Pune.
Till 28-Oct the problem was not solved & i was'nt able to call or send my relatives & friends on DIWALI.
Then on 29-Oct, i had sent a mail to airtel on [email protected] & Nodalofficer. [email protected], then i received a call in the afternoon of 29-Oct from the number 9890996788 at 16:56 Hrs and i was promised that my outgoing call facility will be activated within next half an hour.
But the phone is still on the same mode, i: e out going is still barred.
And they had give me a Service Request Number 19014970.
This service request number is showing the status CLOSED whereas the problem still persists.
I wanted to bring in the notice of the public that AIRTEL has a very poor service standard & no one in AIRTEL bothers about the customers inconvinence.
People say BSNL has poor service now what will you say about AIRTEL.
They are continuously doing false promises & not solving the problem of the customers.
They should be dragged to the consumer forum and heavy penalty should be charged on them.
I would advice you all to think twice before taking any of the services provided by AIRTEL or BHARTI.
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