Sir,
I have an airtel prepaid connection (mobile no.9933627347). From last 6/7 month airtel sending me message (You've been renewed for MMSSUB, Alert subscription service on Airtel WAP. You've been charged Rs 30) and deducting Rs.30/- though I have never entertained such service. Then I contact at customer care after a long conversation they informed that the service was not chargeable and returned my money back every month. But last month (08.12.08) again deducted Rs.30/- showing a message that (Thanks for downloading Alert from Airtel Live WAP Service. You've been charged Rs. 30. Enjoy http://10.5.45.107/w? sId=001). Then I contact at customer care but they refused to back me money. for your kind information that I have deactivated airtel live service and every fake subscription like other every conversation before, and they assured me all of my request with sending me sms (Dear customer as per your request service has been deactivated). But nothing they still cutting money by sending fake sms. So, I request you please solve my problems immediately.
Thanks you
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