It is not fair to renew any services which was also started without any proper consent. Now repeatedly the services of Friend Chat is being renewed. Even to my surprise, the account balance was also made negative in one case wen there was not sufficient balance. It would have been better if I would discontinue the service then itself. Again the chat service has been renewed & the previous negative balance was adjusted when it was topped up.
Very very disgusting & cheating. If my money on this account is not being refunded & stop further renewal I will go to consumer court.
Soumen Roy Chowdhury,
M-9903933687 (Airtel number)
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