Hi my name is rakesh dogra
my telephone no is 09818740673 i had lost my mobile few days back, with very difficulties i managed to inform the airtel customer care people for the lost of my mobile no. and get the number blocked.
when now i purchased the new sim (duplicate sim) and filled the form at the air tel customer care centre at N.I.T. NEELAM BATA ROAD Faridabad -121001 (haryana) India, now this showroom is seem to be closed for the reason unknown.
i had filled the necessary form with ID proof & given the same to the said customer care centre by, me personaly.
now when i am trying to contact the customer care care people by phone
they are saying
the followings
1 offer of the day
2 recharge offers
3 hello tunes
4 value added services
5 etc
I want say i would like to speak to the custome care person i dont want these offers etc then again on calling from a fixed landline at 121 i got the information
1 for my total billing
2 to dial 198 for complaints or hold to continue
this 198 doesnt seem to be working & also i tried to hold on i was disconnected
can this company help me sorting out my problem other wise they shouldnt provide the mobile services in India with such a neusence.
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